Oakridge RISE Members Lead Community Outreach Efforts in Des Moines' Most Diverse Neighborhood

Story by Julia DiGiacomo
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Despite unprecedented circumstances, AmeriCorps RISE members at Oakridge Neighborhood Services have adapted to meet the needs of the most culturally diverse neighborhood in Des Moines. Through unemployment assistance, a new English language program, care packages, and more, the RISE members have dedicated their year to serving immigrants and refugees in their community.  

Oakridge Neighborhood’s newest endeavor is an English language learning class at Des Moines Area Community College, which currently serves about 15 students.  Immigrants and refugees from across Des Moines are invited to learn beginner to intermediate-level English skills. Two AmeriCorps RISE members currently serve as teaching assistants for the class’ second session.  Moad Ali, Halima Ali, and an English teacher break the class into three groups according to their language level to practice English constructively. 

Oakridge Neigborhood’s Adult & Family Director Almardi Abdalla says the class is one of the only in-person English classes in the area. Although Oakridge considered an online format, he says barriers with technology in the community interfered. Many students new to the United States lack experience with the internet and computers. Others simply do not have consistent access. 

The class takes place in a large room with social distancing and masks as a health precaution. So far Abdalla says there have been no issues. In fact, attendance has been stellar and many students from the first session re-enrolled for the second. 
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“People are learning and coming back to class,” Abdalla says. “They’re getting something out of the class so that's why they are investing their time more and more.”

Although the AmeriCorps members provide a variety of direct services, they most consistently help with unemployment assistance. This service entails helping clients file for unemployment or apply for public assistance. In the midst of an economic downturn, Abdalla says these services have been greatly in need.

The AmeriCorps RISE members have also assisted with multiple giveaways for community members in need, such as food care packages. In the last few weeks, they also gave out COVID-19 and winter clothes care packages to 107 families in the area. 

“I think overall it was a great success and a great experience,” Abdalla says. 

During the initial wave of the pandemic, sharing timely information became another important task to help the community through an uncertain time. Oakridge Neighborhood staff and  AmeriCorps RISE members shared information to groups on Whatsapp. Members helped translate COVID-19 information, such as vaccine news and safety advice. 

“Although the scope of our activities have been limited since COVID-19, [AmeriCorps RISE members] have been a great addition to our efforts to reach out to and help more people in need,” Abdalla says. ​