Communications training in Waterloo, December 9th, 2016

Powerpoints from training

• Communication and Professonalism
• Volunteer Management
• Refugee Reception and Placement

Make Up assignment due Jan 9, 2017
​
Communication and Challenging Conversations

• Conflict is a place of possibility | Dana Caspersen |
  • https://www.youtube.com/watch?v=WfQeH3092Sc
• 1.2 What is communication?
  • https://www.youtube.com/watch?v=S7CN9Trw43w
• Non-Verbal Communication | Leyla Tacconi
  • https://www.youtube.com/watch?v=E6NTM793zvo&t=203s

Communicating Professionalism

• Professionalism in the Workplace
  • https://www.youtube.com/watch?v=0o3INMBL58w
• WES Video - Professionalism in the Workplace Video 1
  • https://www.youtube.com/watch?v=cK7cs6WrRHc
• WES Video 2 Professionalism in the Workplace
  • https://www.youtube.com/watch?v=zzQeqJfkoM4
• WES Video 3 Professionalism in the Workplace
  • https://www.youtube.com/watch?v=lwkV9rvBrK0

Volunteer Management

• Watch the Americorps VISTA training: High Impact Volunteer Recruitment
  • ​https://www.vistacampus.gov/resources/high-impact-volunteer-recruitmen

Refugee Resettlement (Reception and Placement)

• Refugee Resettlement in the United States- Fact Sheet
  • https://immigrationforum.org/article/fact-sheet-u-s-refugee-resettlement/
•   UNHCR- Resettlement Flow Chart
  • http://www.unhcr.org/en-us/protection/resettlement/3bd58ce9a/resettlement-procedures-case-identification-determination-process.html
• Understand Refugee Resettlement in Less Than 6 Minutes
  • https://www.youtube.com/watch?v=kQKRlqKXFnM
  • 5 Success Factors for Refugee Resettlement
  • https://www.youtube.com/watch?v=LTwj3cBLUqk